With public transport high on the political agenda around the country, this is a great time to build your skills in rail transport

Train Manager


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What does it involve?

Train managers are responsible for rail passenger comfort and safety. They manage passenger loading and unloading, provide passengers with information and may issue tickets, handle money and operate emergency equipment.

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Typical day

Typically, train managers work shifts but may have a 10-hour day. Train managers manage fares and tickets, attend to passengers, conduct safety checks, operate carriage doors, supervise boarding and passenger safety, and ensure carriages are clean and safe.

Study areasAttributesHelpful experiencePreferred work environments
  • Maths or Accounting or Economics

  • Computing / ICT / Information Management

  • Confident communicator
  • Good literacy and numeracy
  • Confidence with IT, computers, technology
  • Good work habits/time management
  • Customer service or helping people
  • Making or fixing things
  • Selling or persuading people
  • Working with machinery
  • Outside (in vehicles)
  • Different places from time to time

How much could I earn?

  • Newly Qualified

    $33k- $45k

Career Pathway

SchoolEntry level jobsAdvancing jobsSenior jobs
  • No minimum entry requirement
  • Train Manager
  • Team Leader
  • Manager
Unit/Achievement standards in schoolsApprenticeshipHigher learningHigher learning

What we offer

We partner with industry associations like Rail and Maritime Transport Union and members of your industry to build skilled employees. This support includes ensuring your industry’s qualifications continue to meet needs, supporting industry events like conferences and celebrating your learners’ success.

We also ensure your industry’s qualifications continue to meet needs, support industry events like conferences and regularly celebrate your learners’ success.

When apprentices enrol, we assign them a Competenz account manager. Our account managers understand the industry and the skills learners and businesses need.